Tuning ERP and the Supply Chain for Profitable Growth by Epicor Software Corporation. Some of the biggest opportunities exist in the supply chain and globalization. This Ventana Research white paper explores how you can improve business performance by addressing more... >> Discover more offerings from Epicor Software Corporation.
		Research Listing: Moving beyond the Spreadsheet: Unlocking the Latest Technologies to Drive Performance-Based Management by Actuate. Read this whitepaper to explore how a comprehensive performance management solution brings together the individual threads of organizations to form a complete picture without more... >> Discover more offerings from Actuate.
		Global Green IT Attitude & Action: Survey Report by Info-Tech Research. KnowledgeStorm and Info-Tech Research Group partnered to conduct the Global Green IT Attitude & Action survey in November 2007. More than 2,100 IT and non-IT respondents from more... >> Discover more offerings from Info-Tech Research.

Topics Related to Your Search

Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Intelligence Solutions | Enterprise Resource Planning (ERP) | Customer Service (General) | Change and Configuration Management | Enterprise Systems Management | Virtualization | Availability, Performance and Problem Management | Data Center Management

Research

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The Google/TechTarget Research Project by TechTarget November 2008 - (Free Research) Google and TechTarget teamed up to research the usage and interactions between search and online media during the IT purchase process. This research offers insights on making the right choices of keywords and online content for your online marketing plan. (WEBCAST) GO TO WEBCAST

Customer Best Practices: Manual & Component Based Testing Methods by Hewlett-Packard Company April 2008 - (Free Research) This paper provides an overview of the product along with practical advice for those who are considering Mercury Business Process Testing for optimizing their own manual processes or moving toward test automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services by Citrix Online - GotoAssist July 2008 - (Free Research) View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices for Leveraging ERP to Support Changing Business Requirements by Slingshot eCity December 2008 - (Free Research) In this Expert Podcast, explore best practices and tips for leveraging ERP to support changing business requirements. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Best Practices for Remote Support and Services by Citrix Online - GotoAssist July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice's team selected the Citrix® GoToAssist Web-based support service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

BI and Performance Management Best Practices for Your SAP Investment by Cognos, an IBM Company November 2008 - (Free Research) Business Intelligence and Performance Management are proven technologies to provide the ability to unify all data, to deliver analytics and create information to support critical business planning and decision-making. Your challenge is to provide... (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Windows Enterprise Data Protection with Backup Exec - Best Practices for Implementing a Centralized SAN-Based Infrastructure by Symantec Corporation December 2008 - (Free Research) Symantec Backup Exec 12 for Windows servers gives Windows based organizations a flexible, powerful solution they need to efficiently manage backups and restores across a distributed organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SEO for Small Businesses by BuyDomains.com November 2008 - (Free Research) In this 30-minute interactive presentation you'll learn: The relevancy and importance of targeting the right keywords; Why page titles and meta data matter; H-1 headers tags. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

PODCAST: BI and Performance Management Best Practices for Your SAP Investment by Cognos, an IBM Company December 2008 - (Free Research) Listen to this Podcast to explore best practices for supercharging business intelligence and performance management efforts with your SAP investment. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company) March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

The On-demand Document Management Advantage: Five Tests to See If Software-as-a-Service Is Right for Your Application by SpringCM April 2008 - (Free Research) This white paper has five tests to see if Software-as-a-Service is right for your application. It will also discuss how Document Management enables an organization to effectively and efficiently control and leverage its content. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Next Generation IP Address Management by BT INS June 2008 - (Free Research) This white paper provides IT professionals with a guide to flawlessly execute tasks for IP management and recommends 19 crucial best practices for simplifying the IP management process. These best practices are derived from numerous implementations of... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide - Building and Managing the Multimedia Network by Polycom, Inc. December 2008 - (Free Research) This Expert Guide will help readers lay the groundwork for the next great wave of application adoption. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Cost-Effective Alternatives for Supporting Mission-Critical Oracle Databases by Database Specialists December 2008 - (Free Research) By partnering with a Remote DBA services firm, you can augment your database management team and upgrade your level of service in a cost effective manner with a firm that provides you with the services of certified Oracle professionals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CONFIGURATION SOLUTIONS -- Providing Enterprise Wide Pricing, Product & Process Configuration Systems for Mass Customization, "To-Order" Industries, with Full ERP Integration. by Configuration Solutions April 2008 - (Free Research) As enterprises move toward Mass Customization and JIT replenishment in Focused Factories, they want to simplify their ERP infrastructures. An Industrial Strength, Best of Breed integrated Product Configurator can eliminate the need for host sup... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Strategic Role of IT Culture in Business Performance by Citrix Online - GotoAssist July 2008 - (Free Research) In this webcast hear an expert panel discuss the challenges that IT faces integrating itself into company culture and attracting, retaining and developing top-flight IT professionals. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Adopt eDiscovery Best Practices: 7 Questions to Discuss with Your outside Counsel by Google October 2008 - (Free Research) To regain control of spiraling discovery cost and risk you need to address seven key issues with your outside counsel such as Security, Flexibility, Startup Time and Data compatibility and Risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations by CosmoCom, Inc. January 2008 - (Free Research) This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical and Flexible IT Service Management for the Real World by Numara Software January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Real Estate and Facilities Lifecycle Management by FAMIS Software, Inc., An Accruent Company July 2008 - (Free Research) Aberdeen evaluated 254 enterprises in June 2007 and distinguished Best in Class enterprises by two key measures: percentage of REFLM spend under management and visibility into both spend and process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging VMware Server Virtualization for High Availability and Reduced Risk by Juniper Networks, Inc. September 2008 - (Free Research) This paper provides various server and network virtualization design considerations typically associated with the data center environment also these design are based on Juniper Networks EX 4200 series switch with Virtual Chassis technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bowen & Groves Wins ContactCenterWorld.com 2008 Members' Choice Award by Bowen & Groves July 2008 - (Free Research) Bowen & Groves was voted Best in Class Winner for 6 years running and recognize industry solution providers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Help Desk Warning Signs: Is it Time to Consider Outsourcing? by ABS Associates, Inc. July 2008 - (Free Research) There are many warning signs that indicate your organization might not be operating at its best. Even a help desk that receives minimal user complaints and experiences low call volumes can project signals that scream, "Danger ahead!" Learn the... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Storage Solutions Guide for Microsoft Hyper-V by Dell, Inc. November 2008 - (Free Research) This guide primarily focused on storage arrays based on their support for key virtualization features, such as high availability and virtual machine migration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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