Global Green IT Attitude & Action: Survey Report by Info-Tech Research. KnowledgeStorm and Info-Tech Research Group partnered to conduct the Global Green IT Attitude & Action survey in November 2007. More than 2,100 IT and non-IT respondents from more... >> Discover more offerings from Info-Tech Research.
		Tuning ERP and the Supply Chain for Profitable Growth by Epicor Software Corporation. Some of the biggest opportunities exist in the supply chain and globalization. This Ventana Research white paper explores how you can improve business performance by addressing more... >> Discover more offerings from Epicor Software Corporation.

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Research

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SEO for Small Businesses by BuyDomains.com November 2008 - (Free Research) In this 30-minute interactive presentation you'll learn: The relevancy and importance of targeting the right keywords; Why page titles and meta data matter; H-1 headers tags. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Virtual Call Center - Five Simple Strategies to Make Your Support Center Callers Smile by Angel.com October 2008 - (Free Research) This paper highlights five simple strategies any organization should consider to cost-effectively increase the level of service of their support lines. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WAN Optimization: From a Tactical to a Strategic Approach by IPANEMA TECHNOLOGIES June 2008 - (Free Research) Most enterprises, especially large ones, require WAN optimization benefits to be delivered globally to consistently meet the quality of experience requirements of their whole distributed workforce. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Selecting a WAN Optimization Solution: Benchmarking Performance ROI by Shunra Software October 2008 - (Free Research) WAN optimization can ensure that remote users around the world have ready access to critical applications and services. This white paper outlines the principles and practices that will ensure that you do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services. by Portrait Software September 2008 - (Free Research) This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Best Practices: Manual & Component Based Testing Methods by Hewlett-Packard Company April 2008 - (Free Research) This paper provides an overview of the product along with practical advice for those who are considering Mercury Business Process Testing for optimizing their own manual processes or moving toward test automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Google/TechTarget Research Project by TechTarget November 2008 - (Free Research) Google and TechTarget teamed up to research the usage and interactions between search and online media during the IT purchase process. This research offers insights on making the right choices of keywords and online content for your online marketing plan. (WEBCAST) GO TO WEBCAST

Password Management Survey by RoboForm Enterprise September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Your Storage Footprint: Data Reduction with Online Storage Optimization by Ocarina Networks June 2008 - (Free Research) Ocarina File-Aware Optimization is a breakthrough new way to manage the explosive growth of online storage that lets you store up to 10 times more file data on storage you already have. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tips for Successful Data Replication across the WAN by Silver Peak January 2008 - (Free Research) This paper shows how to configure WAN optimization devices to address these unique issues with maximum results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unlocking the Full Power of Massive Parallelism: Solving the Network Bottleneck in MPP Databases by Aster Data Systems December 2008 - (Free Research) This paper describes the technical limitations inherent in the architecture of traditional databases and other MPP (massive parallel processing) alternatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consulting Methodologies -- Project Management by Info-Tech Research October 2003 - (Paid) Most projects are initiated to achieve "mission-critical" business goals. On average, nearly 50 percent of these projects fail to meet objectives. This level of failure is unacceptable. Ensuring that you have a sound project management system in place is essential in order to obtain your desired results. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Consulting Methodologies -- IT Infrastructure by Info-Tech Research July 2004 - (Paid) With limited amounts of money, time and people, IT managers are expected to deliver services to an increasingly complex business environment. This methodology traces the process of building an optimal IT infrastructure. Review current state, determine the ideal, and design an action plan. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research September 2003 - (Paid) A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Re-architecting Your Virtual Environment: Virtual infrastructure analysis by Insight and Sun Microsystems, Inc August 2008 - (Free Research) In this first session, Wolf introduces principles of virtual infrastructure optimization and covers virtual machine placement optimization and bottleneck identification. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Software Demo: Ocarina Content Aware Optimization by Ocarina Networks October 2008 - (Free Research) Ocarina reduces data footprint with the world's first content-aware storage optimization solution for online data. Our solution drastically reduces capital and operational expense for customers where explosive data growth is a major challenge. (DEMO) VIEW ABSTRACT | GO TO DEMO

Forrester Consulting - Optimizing Users and Applications in a Mobile World by Riverbed Technology, Inc. October 2008 - (Free Research) Discover in the Forrester report how companies are successfully deploying WAN optimization solutions that are specifically tuned for a mobile environment, delivering the acceleration needed to ensure consistent performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company) March 2008 - (Free Research) IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

REI: Workforce Optimization and Management by Infor December 2008 - (Free Research) REI implemented Workbrain for Retail, a centralized, web-based workforce management solution as it is specifically designed to meet the complex challenges faced by retailers and provides a single-source solution for workforce optimization. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Combining Storage Capacity Optimization and Replication to Optimize Disaster Recovery Capabilities by Sun Microsystems, Inc. January 2008 - (Free Research) In this Solution Profile, we'll take a closer look at the combined use of VTL, replication, and SCO technologies to address DR requirements, discussing the pros and cons associated with the deployment of these technologies in tandem. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Optimization for Exchange by Azaleos Corporation September 2008 - (Free Research) Please join us for a webinar featuring a discussion of how to best architect and implement a long term storage strategy for Exchange Server. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Rise of Primary Storage Optimization by Data Domain September 2008 - (Free Research) This expert Videocast defines the emerging category of Primary Optimized Storage (POS) and discusses how POS technology directly links back to hard dollar ROI for end users. (VIDEO) VIEW ABSTRACT | GO TO

System i Optimization Best Practices by Vision Solutions May 2008 - (Free Research) System i is the heart of IT infrastructure for many organizations and companies around the globe depend on this platform to provide reliable performance for their sales and operations. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

E-Book: Capitalizing on Unified Communications in the Call Center by CosmoCom, Inc. November 2008 - (Free Research) In this E-book, find out how unified communications (UC) is altering the call center technology landscape and how some organizations have successfully adopted UC to extend the call center into the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2008 North American Storage Optimization Green Excellence of the Year Award by Ocarina Networks October 2008 - (Free Research) Read how the Frost & Sullivan Green Excellence Award in Technology Innovation recipient has demonstrated superior technological advancement which is aligned with a sustainable and environmentally conscious objective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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