8 Problems of Keyword Search in E-Discovery - A Guide for Fortune 1000 Companies by FTI Technology
December 18, 2009 - (Free Research) With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters.
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Delivering Customer Service via the Contact Center and the Web by Microsoft
September 01, 2009 - (Free Research) This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders.
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Microsoft Virtualization from Data Center to Desktop by Microsoft Corporation India Pvt Ltd
September 15, 2008 - (Free Research) Read this comprehensive guide for customers to better understand Microsoft Virtualization and its role in enabling Dynamic IT and a people-ready business.
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Five Steps to Successful Data Center Consolidation by BMC Software, Inc.
June 15, 2009 - (Free Research) Using the five step process outlined in this white paper, we were able to eliminate more than 2,000 servers from our own IT infrastructure, saving an estimated $10 million dollars in data center costs.
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The Empowered Customer: Productivity Enhancements in a Digital Era by Microsoft
March 05, 2010 - (Free Research) This white paper discusses how gathering intelligence from multiple sources such as social media, customer service centers and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age.
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Panduit's Interactive Resource Center - Unified Physical Infrastructure by Panduit
February 12, 2010 - (Free Research) During this unique and interactive event, learn more what unified physical infrastructure entails and how it can help you address the challenges of the core systems – control, power, completion, security and communications – that have traditionally existed in a siloed environment.
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Opportunities and Challenges with the Convergence of Data Center Networks by Juniper Networks, Inc.
October 10, 2009 - (Free Research) This white paper presents an approach to data center convergence that rethinks the network from the ground up to provide a long-term, future-proof strategy and develop a converged data center fabric with the flexibility to scale to super data centers while driving down the cost and complexity of managing the data center information infrastructure.
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Intel IT Technology Center by Intel
November 12, 2009 - (Free Research) The resources compiled here explore ways your organization can work to achieve high performance computing. Read more about boosting server performance, how you can power desktops, increasing mobility and securing client systems. These tools will provide you with information to help your organization deliver the best overall performance. Period.
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Lumension® Device Control for Microsoft® System Center by Lumension
January 21, 2010 - (Free Research) Read how through centrally managing, deploying, enforcing and monitoring device/port access, and more, Microsoft SCCM customers can significantly reduce implementation costs and quickly enhance their security policy enforcement.
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Intelligent Server Consolidation with System Center by Dell, Inc.
February 08, 2010 - (Free Research) Microsoft System Center delivers powerful capabilities to simplify, automate, and accelerate a server consolidation strategy. Read this document for more information.
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Presentation Transcript: Green Data Center Energy Efficiency by IBM
January 25, 2010 - (Free Research) Read this brief presentation transcript for information about improving data center energy efficiency and how this can have a tremendous impact on the environment. Presenters also discuss the LEED ratings system and the need for data center specific benchmarks.
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The Nature of a Smart Data Center Transformation by Panduit
March 18, 2010 - (Free Research) In this podcast, hear from an industry expert as he discusses today's data center challenges and a flexible, end-to-end solution for the physical infrastructure that drives operational efficiency and financial advantages, allowing businesses to minimize risk and heighten agility.
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File Classification – Taming the Wild Beast of Unstructured Data by Microsoft
March 30, 2010 - (Free Research) This webcast explores the current state of manual data management and discusses how file classification can reduce security risks and highlight growth opportunities for organizations. Gain insight into other benefits of file classification and learn how to better manage data in your organization.
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Better Customer Insight, Better Bottom Line: Gaining Insight from Unified Information Access by Attivio, Inc.
December 01, 2008 - (Free Research) In order to protect revenue and ensure the continuation of a company's most important customer relationships, it takes a 360 degree view of every customer to drive retention and loyalty improvement. Read this white paper to discover the uses and advantages of unified information access as well as VOC (voice of the customer) efforts.
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Forecast: Cloudy with a Chance of Virtualization by Dell, Inc.
September 01, 2009 - (Free Research) Is cloud computing or in-house virtualization the answer to your scalability challenges? Maybe both. Cloud computing and in-house virtualization offer a wide range of complementary capabilities that can help your organization not only scale smoothly, but also simplify your IT infrastructure, reduce data center complexity, and cut costs.
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Measuring Call Center Key Performance Indicators To Optimize Cost, Quality by Contactual, Inc.
February 15, 2010 - (Free Research) In a recent interview, SearchCRM.com spoke with Eric Zbikowski, co-founder and managing partner at MetricNet, LLC, a provider of performance metrics and scorecards for corporations worldwide to learn tips for measuring call center KPIs without sacrificing call quality.
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Webcast: Device/Port Control and Data Encryption within Microsoft® System Center by Lumension
January 14, 2010 - (Free Research) In this Lumension webinar, Microsoft SCCM users will learn about today’s data protection challenges facing many organizations, and Lumension® Device Control for Microsoft® System Center, the latest innovation to help Microsoft System Center users leverage and extend your existing infrastructure to deliver award-winning device.
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From Chaos to Order - Winning the Information Management Game by Oracle Corporation
April 21, 2009 - (Free Research) This paper explores how businesses can capitalize on a free, easy-to-use, rapid web application tool for the Oracle Database that will help consolidate personal databases, spreadsheets, and other data to create a single point of truth for everyone in the company.
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Cost-cutting strategies for a virtualized data center: Blade servers by Dell, Inc. and Intel
June 16, 2009 - (Free Research) Implementing the newest blade servers will enable you to decrease power consumption and optimize performance in your virtualized data center. Listen to this expert podcast to learn more about how you can consume less power and cut cooling costs.
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