Cutting Costs with Remote Support Options by Intel Corporation
March 02, 2010 - (Free Research) This videocast explores the cost-savings your organization can achieve with remote support management. Discover the benefits and risks of this technology. Gain insight into the different remote management options and tools available today.
|
Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
|
Support Services: Driving IT and Business Efficiency by Hewlett-Packard Company
October 14, 2009 - (Free Research) In this paper Matt Healey, research manager of IDC's Software and Hardware Support Services program, shares his thoughts on the economy, its prospects for recovery, and how it relates to support services and driving IT and business efficiency.
|
Loading and Analyzing Web Data: Considerations and Recommendations by Talend
January 01, 2010 - (Free Research) In any industry, businesses must have a deep understanding of customers, suppliers or mobile traffic to better serve them. This requires sophisticated data analysis and reporting capable of analyzing large volumes of data. Read this paper to learn about Talend and its powerful capabilities to support the loading and analysis of web data.
|
The Empowered Customer: Productivity Enhancements in a Digital Era by Microsoft
March 05, 2010 - (Free Research) This white paper discusses how gathering intelligence from multiple sources such as social media, customer service centers and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age.
|
Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent
June 09, 2009 - (Free Research) As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network.
|
How ASG's MetaCMDB Strategy Enables More Effective BSM by ASG Software Solutions
February 22, 2010 - (Free Research) This white paper looks at two of the most fundamental and conflicted concepts surrounding these requirements: BSM and the CMDB system, focusing on CMDB requirements as they support a BSM strategy, and highlighting ASG's offerings in that context.
|
InstallShield 2010 for Windows 7 Installations – Free 21 day Trial! by Flexera Software
February 15, 2010 - (Free Research) Software installation failures frustrate customers and increase a software company's support costs. But the more complex your application's installation requirements, the more difficult it is to build a reliable, professional installer.
|
ER/Studio 8.0 - Database management for the Enterprise by Embarcadero Technologies, Inc.
May 14, 2009 - (Free Research) Database architects and administrators need to discover, document, and re-use data assets; reverse-engineer, analyze, and optimize existing databases; and design to comply with regulatory requirements and organizational standards.
|
Understanding How Technology Can Support Manufacturing Quality by Apriso Corporation
November 02, 2009 - (Free Research) In this expert podcast, industry analyst Simon Jacobson discusses the best starting point for a quality improvement initiative within a manufacturing plant, explores what types of software and technology can be used for support, explains why the IT team plays a key role in its success, offers tips on how to reduce error rates, and more.
|
AirMagnet WiFi Analyzer by AirMagnet, Inc.
February 25, 2010 - (Free Research) AirMagnet WiFi Analyzer is the industry "de-facto" tool for mobile auditing and troubleshooting enterprise 802.11a/b/g/n networks. AirMagnet WiFi Analyzer solves end user WLAN issues while automatically detecting security threats and other wireless network vulnerabilities.
|
Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness by BMC Software, Inc.
January 26, 2010 - (Free Research) To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
|
Getting Ready for Microsoft Windows Server 2008 by Dell, Inc.
April 25, 2008 - (Free Research) Read this article to learn about the many capabilities and benefits of Microsoft Windows Server 2008 and how Dell products can help simplify the migration to this new operating system.
|
IT Savings Made Simple: Rethink Your User Desktops by Citrix
October 06, 2009 - (Free Research) Desktop virtualization—the replacement
of physical desktops with virtualized versions hosted and delivered from the
datacenter—not only allows you to equip your users more efficiently and
cost-effectively; it enables a broad range of strategies for reducing cost,
improving service and providing more agile support to the organization.
|
BPM Taxonomy Whitepaper - Dan Woods - Sponsored by SAP and Accenture by SAP America, Inc.
March 01, 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
|
Maximize Your Investment in Java Applications by Sun Microsystems, Inc.
October 01, 2009 - (Free Research) In this paper, we explore Sun's Java for Business offering: what it provides; the flexible options available for developers and businesses; how enterprises are using Java for Business today; and guidance on how to get started.
|
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.
|
|
|
|
