8 Problems of Keyword Search in E-Discovery - A Guide for Fortune 1000 Companies by FTI Technology
December 18, 2009 - (Free Research) With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters.
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Oracle ONE - News for Midsize Organizations: Q4 by Oracle Corporation
February 11, 2010 - (Free Research) Many studies show it costs five times more to win a new customer than to retain an existing one. In this issue of ONE, we look at how the combination of insight and effective customer-facing processes can help you outshine your competitors and impress your customers enough to keep them with you.
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Business Intelligence Trends: The Next Generation of Performance Management by Attivio, Inc.
February 24, 2010 - (Free Research) BI applications, business process improvements, and improving the use of information and analytics has become a big trend lately. In light of this, this paper focuses on why you need to look for solutions that unify access to all types of information in analytical applications such as BI and BPM.
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Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness by BMC Software, Inc.
January 26, 2010 - (Free Research) To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
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Infor Permission-based Marketing Campaigns by Infor CRM
July 22, 2009 - (Free Research) Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.
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Airline Personnel Fain Quick, Easy Access to Flight Information on Blackberry Smartphones by BlackBerry
February 25, 2009 - (Free Research) When Sun Country Airlines needed a solution to give employees data about flights and information to improve customer service and operations management, they turned to Blackberry. The Solution? Six highly useful applications were created for 50 BlackBerry smartphones to help airline employees check everything from delayed flights to lost baggage.
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Expanding Information Access Initiatives with Embedded Enterprise Search by Vivisimo, Inc.
December 22, 2009 - (Free Research) This paper focuses specifically on what application developers—specifically, ISVs and solution integrators—need to do in order to satiate this emerging market demand. Read on to learn some of Vivisimo's capabilities and how ISVs and solution integrators can leverage them to address evolving search challenges within their respective applications.
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Lean Business Intelligence - How and Why Organizations Are Moving to Self-Service BI by SAP America, Inc.
February 01, 2010 - (Free Research) This paper presents the findings of a Forrester Consulting evaluation of over 30 interviews with professionals across multiple industries across the world and presents how SAP® BusinessObjects™ offers a comprehensive solution that will help in solving the majority of issues in providing self-service BI.
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FACTS® Web™ by Ebix Health, Inc.
January 2001 - (Free Research) FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet.
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Presentation Transcript: A Pragmatic Approach to Managing the Cloud by Zenoss Inc.
March 2010 - (Free Research) In this presentation transcript, learn about top cloud management issues and how to overcome them. Discover the differences between managing public and private clouds and find out how to handle user accessibility issues and application conflicts with leading cloud platforms.
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A Pragmatic Approach to Managing the Cloud by Zenoss Inc.
March 2010 - (Free Research) In this webcast, learn about top cloud management issues and how to overcome them. Discover the differences between managing public and private clouds and find out how to handle user accessibility issues and application conflicts with leading cloud platforms.
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Encryption Key Management: A Technical White Paper by Quantum Corporation
October 2007 - (Free Research) Securing data from unauthorized access is a critical issue for businesses in all industries. Regulatory compliance and customer loyalty all depend on keeping sensitive information safe and secure. Businesses must take steps to improve data confidentiality and integrity.
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CIO Decisions Ezine Volume 3 by CIO Decisions
October 2008 - (Free Research) In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield.
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Managed Services Delivery: From Packets to Applications by Blue Coat
April 2009 - (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis.
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IBM ProtecTIER Adds Native Replication by IBM
December 2009 - (Free Research) This Product Profile details where ProtecTIER is today, how native replication increases its value to enterprise and mid-market customers, and how customers are using ProtecTIER to protect their critical data.
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The Empowered Customer: Productivity Enhancements in a Digital Era by Microsoft
March 2010 - (Free Research) This white paper discusses how gathering intelligence from multiple sources such as social media, customer service centers and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age.
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Delivering Customer Service via the Contact Center and the Web by Microsoft
September 2009 - (Free Research) This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders.
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Customer Satisfaction with Email Archiving Systems by Sunbelt Software
January 2010 - (Free Research) Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. This white paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings, to help decision makers in the evaluation process.
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| > | Designs keyword,Customer |
| > | Hardware keyword,Customer Service Issues |
| > | Imports keyword,Customer Service |
| > | International keyword,Customer Service |
| > | Strategies keyword,Customer Service |
| > | keyword,Customer Contact |
| > | keyword,Customer Parts |
| > | keyword,Customer Service Issues Backups |
| > | keyword,Customer Service Manuals |
| > | keyword,Customer Service Profile |
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