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Your search for keyword: keyword,Customer Service Quality Performance Software returned 1690 results.
 
Research 1 - 25 of 400 | Next Page
8 Problems of Keyword Search in E-Discovery - A Guide for Fortune 1000 Companies by FTI Technology

December 18, 2009 - (Free Research) With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring Call Center Key Performance Indicators To Optimize Cost, Quality by Contactual, Inc.

February 15, 2010 - (Free Research) In a recent interview, SearchCRM.com spoke with Eric Zbikowski, co-founder and managing partner at MetricNet, LLC, a provider of performance metrics and scorecards for corporations worldwide to learn tips for measuring call center KPIs without sacrificing call quality.
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Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation

June 2008 - (Free Research) Operational data governance is the process of evaluating data to see if data effectively satisfies the organization's business needs. This is measured with a "data quality scorecard", a management tool for monitoring organizational performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve Customer Satisfaction by Hewlett-Packard Company

May 2008 - (Free Research) This paper discusses some of the common myths about infrastructure monitoring, and addresses how to ensure your infrastructure monitoring is responsive enough to satisfy and retain your customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Renewed Finance Function: Extending Performance Management Beyond Finance by SAP America, Inc.

September 2008 - (Free Research) In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding an Upside in the Downturn with Data Quality by DataFlux Corporation

January 2010 - (Free Research) This paper explores how a rigorous data quality program is now a business imperative rather than a luxury. Implemented correctly, it not only gives organizations the agility to better ride out the current recession but also raises their competitiveness when the economy recovers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Under Pressure: The State of Enterprise Web Application Quality and Availability by Oracle Corporation

July 2009 - (Free Research) Take a look at this important survey, which sought managers’ and professionals’ perspectives, both as external customers of e-business sites, as well as caretakers of their own online operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Warning Signs that Your ERP System is Killing Your Business by Plex Systems

April 2009 - (Free Research) This paper describes the warning signs that an ERP system is killing a business, and suggests how companies can thrive with a new approach to business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WAN Governance Executive Primer by IPANEMA TECHNOLOGIES

February 2010 - (Free Research) Read this paper to learn the complexity of managing WAN traffic is increasing, organizations need more capabilities for optimizing application performance than just WAN acceleration.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Load Testing for Web 2.0: Simplifying Performance Validation for Rich Internet Applications by Hewlett-Packard Company

August 2008 - (Free Research) While rich next generation applications promise a radically improved customer experience, they also have the potential to overwhelm your servers. This paper examines a set of sophisticated tools for load testing your new high -powered apps.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America, Inc.

June 2009 - (Free Research) Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.

January 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Brief: Oracle Applications by Blue Coat

January 2007 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Best Practices Series: Application Performance Management by Compuware Corporation

February 2010 - (Free Research) This series of best practice papers explores application performance management (APM) with an eye towards problem and incident management, two of the core information technology infrastructure library (ITIL) processes facilitated by APM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Archiving: The First Step Toward Managing the Information Lifecycle by Dolphin Corporation

February 2010 - (Free Research) Read this white paper for a discussion of the business case for data archiving as the first step in an SAP ILM strategy; strategies for Data Archiving, Retention Management and the Retention Warehouse strategy for legacy decommissioning in SAP; and Dolphin’s best‐practices approach to an effective, long-term ILM strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Archiving and SAP® Environments: For Business, IT, and Regulatory Requirements by ASG Software Solutions

February 2010 - (Free Research) A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Read this paper to find out more about comprehensive archiving solutions in SAP environments and how they can help manage enterprise content.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Master Data Management and Data Quality by Datactics

January 2010 - (Free Research) MDM is not just a technology problem. It consists of both creating and maintaining Master Data based on its relevance to business processes. This paper introduces MDM solutions and the benefits of the MDM solution with an integrated data quality component.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2010 ERP REPORT: Part One in a Series by Panorama Consulting Group

February 2010 - (Free Research) This report offers data on a wide variety of ERP solutions. Included in the research sample are Tier I solutions (such as SAP, Oracle eBusiness Suite, and Microsoft Dynamics), Tier II, Tier III and industry-focused niche solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality Strategy: A Step-by-Step Approach by SAP America, Inc.

February 2010 - (Free Research) In order to fully realize the benefits of their investments in enterprise computing systems, organizations must have a detailed understanding of the quality of their data. And those organizations that approach this issue strategically are those that will be successful. This paper explores strategy in the context of data quality.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Steps to Reducing Downtime: Best Practices for Windows Server Application High Availability by Marathon Technologies

January 2010 - (Free Research) This white paper discusses five steps for protecting Windows Server applications from downtime, offering established best practices to reduce potential single points of failure and ensure rapid recovery or continued operations in the event of failure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BMC Database Administration Solution for DB2 z/OS by BMC Software, Inc.

April 2009 - (Free Research) BMC provides a set of tools and utilities that are designed to automate the complex processes involved in updating and managing DB2 environments with the aim of being easy to use, and fast and effective in their execution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Scalable and Intelligent Content Delivery for Fixed and Mobile Networks by Juniper Networks, Inc.

March 2010 - (Free Research) Service providers are striving to deliver online video with efficiency and quality while still seeking ways to control both OpEx and CapEx and creating new revenue opportunities. Read this paper to learn about the efficient delivery of video and Web content services at lower cost and with a high quality end user experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc

January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
(WHITE PAPER) GO TO WHITE PAPER

How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS

December 2008 - (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile Development: A Manager's Roadmap for Success by VersionOne Inc.

September 2008 - (Free Research) This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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