Business Intelligence Solutions | Business Process Management (BPM) | Service Oriented Architecture (SOA) | Internet Access | Enterprise Systems Management | Web Services | Automated Software Quality (ASQ) | Contact Center Management | Virtualization | Application Management and Maintenance

Research

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Global IT Consulting Firm Stays in Synch with Client Replication Demands by Silver Peak April 2008 - (Free Research) Upon installment of Silver Peak’s global Management System (GMS), the firm detected a major problem with out-of-order packets in their carrier network, which was contributing to the firm’s WAN performance problems. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

PODCAST: The Strategy of Success: Best Practices in Building your SAP Consulting Business by SAP America, Inc. August 2008 - (Free Research) In this Podcast, independent SAP analyst Jon Reed will discuss SAP trends and their effect on consultants, tips for honing your business strategy and consulting best practices. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Strategy of Success: Best Practices in Building your SAP Consulting Business by SAP America, Inc. June 2008 - (Free Research) In this Webcast, independent SAP analyst Jon Reed will discuss SAP trends and their effect on consultants, tips for honing your business strategy and consulting best practices. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Build a New Business Model Using a Remote Support Solution by NTR Global September 2008 - (Free Research) In this case study, Northbrook Consulting wanted their remote support solution to include multiple session capabilities. Learn how NTR’s Remote Support was their solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Anonymous Proxy: A Growing Trend in Internet Abuse, and How to Defeat It by Bloxx, Inc. September 2008 - (Free Research) The Internet is a marvelous tool, but it can also be a tremendous drain and a threat to our children. Tru-View Technology maximizes the positives and eliminates the negatives so that organizations can meet the challenges of an 8+ billion-page Internet. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The EMA All-Stars in Enterprise Systems Management for 2008 by CA. March 2008 - (Free Research) Enterprise Management Associates (EMA), a leading analyst and consulting firm dedicated to the IT management market, reports on what it considers to be the best available software solutions in 18 specific enterprise systems management areas, in order to form a "Systems Management All-Star" team. Learn who EMA selected as the "best of the best". (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Perspective White Paper: Optimizing Manual Testing with Business Process Testing by Hewlett-Packard Company April 2008 - (Free Research) This paper provides an overview of the product along with practical advice for those who are considering Mercury Business Process Testing for optimizing their own manual processes or moving toward test automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Woods Gain Advanced Web Filtering Technology with Bloxx by Bloxx, Inc. September 2008 - (Free Research) The Bloxx Web filtering appliance with Tru-View Technology combines the best of traditional methods with its patented language analysis and intelligent identification techniques, providing three levels of protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Tips to Turn Your Website into a Marketing Machine. by HubSpot June 2008 - (Free Research) Learn 5 tips - SEO (search engine optimization), blogging, marketing analytics, and more - to leverage the Internet and transform your website into a marketing machine. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Consulting Methodologies -- IT Infrastructure by Info-Tech Research July 2004 - (Paid) With limited amounts of money, time and people, IT managers are expected to deliver services to an increasingly complex business environment. This methodology traces the process of building an optimal IT infrastructure. Review current state, determine the ideal, and design an action plan. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

AT&T Business Continuity Survey: 2008 by AT&T Corp September 2008 - (Free Research) The goal of this business continuity survey was to learn what these executives were doing about business continuity, and how it figured in their overall IT strategy. (WHITE PAPER) GO TO WHITE PAPER

Solved the Privacy Problem for Data Storage by i365, A Seagate Company April 2008 - (Free Research) In a world of growing regulatory requirements surrounding data privacy, IT and business managers must safeguard the data in their care to the utmost of their ability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying Server Based Computing by Ericom Software May 2008 - (Free Research) This webinar explore the vast benefits of Server Based Computing (SBC) - such as centralized management of IT infrastructure - and how it can help you better manage your IT environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Children's Health Associates Reduces IT Costs and Complexities with Ericom's Server Based Computing Solution by Ericom Software May 2008 - (Free Research) See how Children’s Health Associates, the largest private pediatric medical practice in the US, found a reliable and safe alternative to a standard Internet terminal system to achieve their IT goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Regulations Shift Focus on Outbound Email Security by Proofpoint, Inc. July 2008 - (Free Research) Outbound email and other electronic communications pose a significant risk for data loss or leakage. This white paper will examine the new email security and compliance challenges and ways to address them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

"Multisourcing: The New Face of Outsourcing for Today's Business World" by Dimension Data. August 2008 - (Free Research) The Multisourcing approach allows clients to pick and choose between Service Providers and select the “right” sources for IT services in order to obtain the best business outcomes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Virtualization and Service Automation by Hewlett-Packard Company October 2008 - (Free Research) This guide contains elements of automation from the perspective of IT automation frameworks, specifically focusing on those framed by the IT Information Library (ITIL) version 3. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

iSCSI and virtualization: When it fits, why it might not work and how to avoid gotchas by Hewlett-Packard Company April 2008 - (Free Research) This white paper discusses how iSCSI is taking a large leap into the enterprise, from open source projects to large independent hardware vendors. Read this white paper to learn more about iSCSI and how it is the perfect compliment to virtualization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

KITE: A Brand New Way of Testing and Measuring Web Applications by Keynote Systems August 2008 - (Free Research) Keynote is an industry leader in tackling the thorny issues of capturing real end-user quality of experience stats and then providing triage for insights into where the problems might lie. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Book: Chapter 2 - Building Bridges between IT Shops, Legal Teams and Security Staff by Symantec. May 2008 - (Free Research) This e-book provides expert information on how to bridge the gap between IT management, security staff, and legal terminology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solved the Privacy Problem for Legal Data Storage by i365, A Seagate Company April 2008 - (Free Research) In a world of growing regulatory requirements surrounding data privacy, IT and business managers must safeguard the data in their care to the utmost of their ability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CA IT Process Automation by Computer Associates (CA) July 2008 - (Free Research) IT process automation allows customers to automate activities within the IT data center itself. Read this paper to discover how this is a simple solution for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Boosting Efficiency with IT Process Automation by Computer Associates (CA) June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IT Consolidation Imperative: Out of Space, out of Power, out of Money by Hewlett-Packard Company September 2008 - (Free Research) This report provides guidance on how to prioritize and get started with a successful IT consolidation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Separating Backup and Archive Processes to Meet New Challenges of Information Management by Iron Mountain Digital September 2008 - (Free Research) This paper examines how separating backup from archiving can make data protection more efficient, keep information online and accessible at lower costs for longer periods of time and achieve regulatory compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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