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Business Process Outsourcing | Technology Outsourcing | Business Process Management (BPM) | Business Intelligence Solutions | Enterprise Resource Planning (ERP) | Customer Service (General) | Storage Management | Internet Access | Business Process Automation | Data Security

Research

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Compliance and offshoring best practices for the CIO by ProSource Development August 2008 - (Free Research) Offshore outsourcing for large companies can be cost-effective if properly planned and managed. Listen to this podcast to learn five best practices for Chief Information Officer's (CIO) to meet and maintain compliance regulations when outsourcing. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Outsourcing in the WEB 2.0 World by WiPro September 2008 - (Free Research) With more organizations adopting Web 2.0, there is an increasing amount of interest in exploiting this phenomenon. Learn about the changing business needs that result from outsourcing Web 2.0 and how to leverage this as a best practice for collabo... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Outsourcing and Business Transformation - - A CIO Conversation by CIO Decisions September 2008 - (Free Research) Craig Lee is CIO of Honolulu-based American Savings Bank (ASB), Hawaii's third-largest financial institution with $6.7 billion in assets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Big Hand-Off by CIO Decisions September 2008 - (Free Research) Midmarket companies are outsourcing data backup to take advantage of fast and efficient services. Just don't forget to upsize your network in kind. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enable Project-Centric Manufacturing with Business Software by IFS July 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Anonymous Proxy: A Growing Trend in Internet Abuse, and How to Defeat It by Bloxx, Inc. September 2008 - (Free Research) The Internet is a marvelous tool, but it can also be a tremendous drain and a threat to our children. Tru-View Technology maximizes the positives and eliminates the negatives so that organizations can meet the challenges of an 8+ billion-page Internet. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Steps To ERP Implementation Success by IFS February 2008 - (Free Research) Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2007 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. Systems that offer advisors the functionality they seek are often not affordable when considering the time and expertise required to properly manage a reporting system in-house. The answer, prospectively, lies in outsourcing. (WHITE PAPER) GO TO WHITE PAPER

Outsourcing Software Development Starter Kit by Nagarro, Inc. September 2008 - (Free Research) This white paper discusses the key challenges involved in managing outsourced and offshore product development programs. Learn more in this Outsourcing Software Development Kit. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc February 2008 - (Free Research) Read this paper to learn how to increase operational efficiency by outsourcing. There are only so many hours in the day. Do you really want your employees spending valuable time managing your business's information technology (IT) system? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Perspective White Paper: Optimizing Manual Testing with Business Process Testing by Hewlett-Packard Company April 2008 - (Free Research) This paper provides an overview of the product along with practical advice for those who are considering Mercury Business Process Testing for optimizing their own manual processes or moving toward test automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Outsourcing Your Business Community Management by Inovis USA, Inc September 2008 - (Free Research) This white paper examines the supply-chain problems now confronting manufacturers, the benefits of managing supply-chain performance more effectively and the risks presented by some efforts to achieve those benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates Inc. February 2008 - (Free Research) Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

"Multisourcing: The New Face of Outsourcing for Today's Business World" by Dimension Data. August 2008 - (Free Research) The Multisourcing approach allows clients to pick and choose between Service Providers and select the “right” sources for IT services in order to obtain the best business outcomes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: The CIO’s Guide to Offshoring in 2008 by ProSource Development September 2008 - (Free Research) The outsourcing and offshoring landscape has changed considerably in the last few years. Read this guide to understand the emerging trends in outsourcing for 2008. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

PODCAST: Discover the Real-Time Benefits of ERP Outsourcing by Intelligroup, Inc. August 2008 - (Free Research) Many organizations today are considering outsourcing for managing the lifecycle of their Enterprise Resource Planning environment. This Webcast address the challenges typically faced in managing ERP environments as well as the benefits of outsourcing. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Discover the Real-Time Benefits of ERP Outsourcing by Intelligroup, Inc. July 2008 - (Free Research) Many organizations today are considering outsourcing for managing the lifecycle of their Enterprise Resource Planning environment. This Webcast address the challenges typically faced in managing ERP environments as well as the benefits of outsourcing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Resource Center: Outsourcing and Optimizing Your Business by Cisco Systems, Inc February 2008 - (Free Research) Discover 10 ways that technology can help optimize and make your business more efficient with access to BizWiseTV's interactive Outsourcing Resource Center. (DEMO) VIEW ABSTRACT | GO TO DEMO

Podcast:Storage-as-a-Service: Eliminating the Storage Dilemma by Iron Mountain Digital August 2008 - (Free Research) This podcasts explores the Storage-as-a-Service. Learn how this emerging model is allowing companies to cut internal IT cost by offloading the complexities of capturing, storing and protecting mission critical data. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Presentation Transcript: Off-shoring Security: The CIO’s Agenda by ProSource Development October 2008 - (Free Research) This document addresses how to tackle the new paradigms that pertain to security outsourcing and how best to approach and address them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc. August 2008 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Woods Gain Advanced Web Filtering Technology with Bloxx by Bloxx, Inc. September 2008 - (Free Research) The Bloxx Web filtering appliance with Tru-View Technology combines the best of traditional methods with its patented language analysis and intelligent identification techniques, providing three levels of protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Help Desk Warning Signs: Is it Time to Consider Outsourcing? by ABS Associates Inc. July 2008 - (Free Research) There are many warning signs that indicate your organization might not be operating at its best. Even a help desk that receives minimal user complaints and experiences low call volumes can project signals that scream, "Danger ahead!" Learn the signs that signify when it might be time to consider an outsourced support solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Network Management and Applications Performance Services by Alcatel Lucent August 2008 - (Free Research) This E-Guide examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

"Meeting the Challenge of Supplier Relations in a Multisourced Environment" by Dimension Data. August 2008 - (Free Research) The growing trend towards Multisourcing as the IT sourcing strategy of choice brings with it a unique set of challenges for clients and service providers alike. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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