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Cashing in on Customer Intelligence in the Financial Services Industry by Infor CRM

October 22, 2009 - (Free Research) In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.

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Automated, Integrated IT Operations Improve Efficiency and Deliver Cost Savings by Kaseya

January 20, 2010 - (Free Research) Tight budgets and complex IT environments mean that IT operations teams must operate as efficiently as possible. Read this Q&A session with Mary Johnston Turner, research director for IDC's System Management Software service, to better understand how integrated, automated management tools can improve IT productivity.

(ANALYST BRIEF)

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Achieving Virtualization Control with Intelligent Service Automation by UC4 Software, Inc

February 08, 2010 - (Free Research) Do all your vendors, platforms, and virtual machines add up to a manual scripting nightmare? Not if you have the know-how and technology to integrate it all. Read this white paper to learn more!

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Tivoli Beat Article: Seamlessly Link IT Development and Operations by IBM

November 12, 2009 - (Free Research) This executive brief reviews the benefits of integrated asset management between development and operations and provides a concrete example of the impact analysis benefits of having a unified catalog of services and assets.

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Performance Under Pressure: The State of Enterprise Web Application Quality and Availability by Oracle Corporation

July 01, 2009 - (Free Research) Take a look at this important survey, which sought managers’ and professionals’ perspectives, both as external customers of e-business sites, as well as caretakers of their own online operations.

(WHITE PAPER)

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Making Mobility Your Business Advantage by BlackBerry

February 17, 2010 - (Free Research) Learn more about how mobile technology from Research In Motion (RIM), and members of the BlackBerry Alliance Program can make your enterprise more agile and give you a business advantage.

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Accelerating Virtualization Adoption - Lessons From the Physical World by Hewlett-Packard Company

February 18, 2010 - (Free Research) Business services with virtualized components are more complex to discover, monitor, manage, automate and troubleshoot. This webcast explores a new management technology that can help your organization overcome the monitoring challenges of virtualized business services.

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Lumension® Device Control for Microsoft® System Center by Lumension

January 21, 2010 - (Free Research) Read how through centrally managing, deploying, enforcing and monitoring device/port access, and more, Microsoft SCCM customers can significantly reduce implementation costs and quickly enhance their security policy enforcement.

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Data Migration: A White Paper by Bloor Research by SAP America, Inc.

February 10, 2009 - (Free Research) This paper is about using information management software from Business Objects, an SAP company, for SAP data migration projects, either for upgrades from one version of SAP to a newer one, or from other environments to SAP.

(WHITE PAPER)

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Achieving Financial and Functional Advantages in Connected Building Solutions with the Unified Physical Infrastructure℠(UPI) by Panduit

January 28, 2010 - (Free Research) Read this paper to learn about being connected building planning requires tightly integrated, well-coordinated cross-functional communication and project management across four functional phases: organizational alignment, technology strategies, network design considerations, and financial analysis.

(WHITE PAPER)

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Rachel Chalmers of The 451 Group Shares Key Insights on the Enterprise Private Cloud by Surgient

March 19, 2010 - (Free Research) Listen to this 45-minute webcast where Rachel Chalmers, Research Director at The 451 Group, shares her insights on the future of enterprise private cloud-based IT as well as her recommendations for adopting a cloud-based dynamic IT model.

(WEBCAST)

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TDWI Best Practices Report: Strategies for Managing Spreadmarts: Migrating to a Managed BI Environment by Pentaho Corporation

March 17, 2010 - (Free Research) Information consistency and reliability is essential for accurate business analysis. Yet, the lack of controls around the use of spreadsheets wreaks havoc on organizations every day, costing money and credibility. Read this report to learn how companies can benefit by migrating to Pentaho’s low-cost open source managed BI solution for spreadmarts.

(WHITE PAPER)

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ERP for Green Supply Chain Management In Manufacturing by IFS

March 08, 2010 - (Free Research) In this whitepaper, we will address the various drivers for the green supply chain trend, share important considerations for satisfying a green supply chain initiative of a customer or initiating your own green supply chain initiative, and discuss the role of enterprise software like ERP in keeping pace with this industry trend.

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Business Transformation through Application Modernization - A Commercial Imperative by Micro Focus, Ltd

March 04, 2010 - (Free Research) This paper examines three proven mainframe application modernization strategies and the business imperative in considering them.

(WHITE PAPER)

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Load Testing for Web 2.0: Simplifying Performance Validation for Rich Internet Applications by Hewlett-Packard Company

August 2008 - (Free Research) While rich next generation applications promise a radically improved customer experience, they also have the potential to overwhelm your servers. This paper examines a set of sophisticated tools for load testing your new high -powered apps.

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E-Guide: Ensuring Maximum ROI when Developing Mobile Applications by Sybase, Inc.

June 2009 - (Free Research) This E-Guide explains how enterprises can maximize ROI while mobilizing their enterprise applications. Part one explains three common deployment approaches. Part two discusses the challenges and benefits of each approach. Part three provides tips to help enterprises maximize mobile application ROI. Read this E-Guide to learn more.

(EGUIDE)

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eGuide: Windows Mobile 6.5: Enabling Business Mobility, Today and Tomorrow by Microsoft

November 2009 - (Free Research) In this e-Guide, we recap Windows Mobile OS's evolution and look at the wide array of Windows Mobile-powered devices available to untether today's workforces.

(EGUIDE)

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EZ Insight: The IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management by IBM

July 2009 - (Free Research) With the Jazz project, IBM Rational is providing integrated tools and processes that help people working on distributed teams become more effective in producing software solutions. Read this paper to learn more about the Jazz project, Rational's vehicle for achieving collaborative application lifecycle management.

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Making the Case for SAP Virtualization by Arrow ECS HP Group and Intel

September 2009 - (Free Research) In this videocast, learn how SAP customers are getting started with virtualization technology, and find out why some companies are virtualizing mission-critical SAP applications.

(VIDEO)

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EnterpriseIQ -- Beyond traditional Manufacturing ERP by IQMS

January 2009 - (Free Research) EnterpriseIQ goes beyond traditional ERP software systems by providing a real-time foundation for collaborative and ebusiness environments. From ensuring efficient and timely delivery of products to meeting the dynamic needs of customers and suppliers, IQMS brings it all together, seamlessly.

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EDI Overview: A Practical Guide to EDI and the TrueCommerce Solution by TrueCommerce, Inc.

February 2010 - (Free Research) Electronic Data Interchange (EDI) is a set of standards that collectively provide a common protocol or syntax for transacting business documents electronically. Read this guide to learn more about EDI and how it applies to the TrueCommerce solution.

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Migrating to Windows 7? What You Need to Know About User Settings by RES Software

January 2010 - (Free Research) This white paper discusses migration to Windows 7. Migrating to Windows 7 might seem straightforward; however, when it comes to end-user settings, there are a few items you need to carefully consider to allow for a successful migration without disrupting end-user productivity.

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Forrester Research: The Total Economic Impact™ Of Microsoft Unified Communications Products and Services by Microsoft Corporation India Pvt Ltd

August 2007 - (Free Research) Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings.

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Hidden Costs in an SAP Virtualization Project by Arrow ECS HP Group and Intel

September 2009 - (Free Research) This videocast takes a close look at what companies should consider before embarking on an SAP virtualization project, including costs, skills, data center and hardware requirements.

(VIDEO)

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Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success by Infor CRM

October 2009 - (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand.

(WHITE PAPER)

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