As the market turns around... a hot new communications service market emerges by Hewlett-Packard Company
November 22, 2009 - (Free Research) Communications as a service (CaaS) is a hot new market that promises to grow quickly. Small and medium businesses (SMBs) that need enterprise-class communications services already do business with service providers. This study focuses on the factors that are driving CaaS and how service providers can take advantage of them.
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Networking and Unified Communications by CDW Corporation
September 01, 2009 - (Free Research) In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.
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How To Kiss Your On-Premise Call Center Goodbye by Contactual, Inc.
March 08, 2010 - (Free Research) This webcast discusses how on-premises call centers are outdated and inhibit the delivery of first-rate customer experience. Tune in and learn how your company can improve and simplify contact center operations while dramatically lowering costs via the Software as a Service (SaaS) model.
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8 Problems of Keyword Search in E-Discovery - A Guide for Fortune 1000 Companies by FTI Technology
December 18, 2009 - (Free Research) With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters.
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Due Diligence - Why It’s the Key to Your Avaya-Nortel Enterprise by Interactive Intelligence, Inc.
February 17, 2010 - (Free Research) This Needs Assessment compares and explores different options for responding to Avaya’s acquisition of Nortel, considering costs, logistics, and risks with each. Read this paper for due diligence tips so you can best assess your organization’s current infrastructure for VoIP-readiness and demo the latest technologies.
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Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge
December 2008 - (Free Research) Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
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Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge
May 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
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Voice and Video: Breaking the Bandwidth Barrier by Blue Coat
October 2009 - (Free Research) This webcast takes a look at the bandwidth issues that inevitably come up with the use of voice and video conferencing over IP. It covers issues like voice quality metrics, tips and tricks for improving voice quality, and the similarities between managing video and voice content. Read on to learn more.
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Is Your Network Ready for VoIP? by Blue Coat
December 2008 - (Free Research) This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.
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Glentel Customer Case Study by SonicWALL
February 2008 - (Free Research) Glentel is a leading provider of innovative telecommunications services and solutions in Canada and the United States. Learn how Glentel achieved Unified Threat Management protection of all voice and data traffic over the network, reduced training costs, increased communication, consolidation of legacy systems, and greater ease of deployment.
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Qos: What Is It? Why Do We Need It? by Global Knowledge
December 2008 - (Free Research) QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.
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Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge
August 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
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10 Key Things Your VoIP Firewall Should Do by SonicWALL
October 2009 - (Free Research) Whether you are a small business installing your first phone system or a larger organization replacing an existing PBX system, VoIP will change the way you manage and protect your network. Read this paper to take a deeper look at some of the changes you can expect.
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VoIP Solution Brief by SonicWALL
January 2009 - (Free Research) When working optimally, VoIP can provide businesses with several advantages over traditional phone services. However, there are two basic obstacles confronting administrators in maintaining optimal VoIP operations: security and quality of service (QoS). Learn more about these obstacles and how to overcome them.
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The Key to Optimizing VoIP Deployments by Blue Coat
December 2008 - (Free Research) To optimize VoIP deployments, Blue Coat is driving a new generation of solutions designed to accelerate converged IP voice and data networks. With Blue Coat's Application Delivery Network (ADN), IT can deploy comprehensive application visibility, security and acceleration technologies to deliver the highest quality VoIP transactions possible.
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A New Approach to Value-Added Services: Simplify with a Common Infrastructure by Hewlett-Packard Company
March 2010 - (Free Research) Because the economic downturn has put cost efficiency at the top of the corporate agenda, this paper advises companies to leverage an IT-agile shared development environment and consolidate their network resources while providing common points of integration for voice and rich media services. Read on for expert advice on achieving this.
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Carrier Ethernet meets new enterprise metro data center needs by Brocade Communications Systems, Inc.
February 2010 - (Free Research) This pocket E-Guide takes a close look at enterprise network architectures, the applications they need to support, and what service providers need to do in order to win the business.
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The Power of Converged Networks by CDW Corporation
September 2009 - (Free Research) Before moving forward with a converged network several key issues should be addressed: Capacity, security and reliability. CDW can help your organization by arming you with the information you need to choose the ideal solution.
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Converged Communications: The Time Is Now by CDW Corporation
September 2009 - (Free Research) This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network.
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Why Performance Matters: Nine Things to Expect from a Next-Generation Firewall by SonicWALL
January 2010 - (Free Research) Today's corporate networks are under increasing pressure to support growing quantities and types of traffic and thwart the associated threats. You need a solution that handles both inbound and outbound traffic flows with the velocity and security to ensure a productive work environment. Read on to learn more about network security management.
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VoIP Firewall Solution Brief by SonicWALL
January 2010 - (Free Research) Like all IP traffic, VoIP can be prone to security threats from internal and external attacks and application vulnerabilities. However, potential latency, jitter, packet loss and echo due to an underperforming firewall could significantly degrade communications. The ideal solution would provide comprehensive security that introduces no latency.
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Developing an Effective Corporate Mobile Policy by BlackBerry
June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing.
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Health Care IT Mobile Revolution: Strengthen Care and Collaboration by BlackBerry
February 2010 - (Free Research) Don’t miss this webcast as it discusses a platform for collaboration, critical alerts, and clinical applications. Find out how you can take advantage of this healthcare solution and provide secure and timely access to colleagues and information, improving the safety and quality of care delivery.
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