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Recessionary Effects on Network Services Spending Among Consumers, Worldwide: A Report on Consumer Spending Priorities in 2009 and Targets for Cost Reduction by Alcatel-Lucent

October 15, 2009 - (Free Research) Consumer spending patterns undergo significant changes during an economic downturn. This paper presents the results of a worldwide study to assess how the current recession is affecting consumer spending. This information can help operators recognize the areas of greatest revenue potential in the months ahead and adjust accordingly.

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Dataquest Insight: Oracle and SAP Approach the Small and Midsize Business Application Market via Different Product and Channel Approaches by Oracle Corporation

December 2008 - (Free Research) In this report, Gartner analyzes Oracle's and SAP's recent moves with respect to small and midsize business application products and channels and what they mean for company ecosystems.

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Infonetics: WAN Optimization Appliance Market Highlights 1Q09 by Blue Coat

May 2009 - (Free Research) Vendor market share positions shuffled once again in 1Q09: With Cisco down 30%, Riverbed down 10%, and Blue Coat holding steady, Blue Coat is back on top with 30% revenue market share. This market has essentially become a 3-horse race, with the top 3 vendors capturing roughly 3/4 of the overall market.

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Industry Intelligence: Options Alert: Are You Ready for the Change? by Advent Software, Inc

January 2010 - (Free Research) The Options Symbology Initiative (OSI) is an industry-wide overhaul of the existing five-character options symbol to a 21-character symbol. Effective February 12, 2010, all market participants and firms that trade in options must be fully converted to the new symbology. Read this paper to learn how your firm can prepare for this change.

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Infor - ERP SyteLine by Infor

September 2008 - (Free Research) Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company.

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Market Research Brief: PCI Compliance by Tripwire, Inc.

January 2010 - (Free Research) Read this research briefing to gain insight into specific aspects of PCI compliance, particularly how to ensure and validate your ability to protect confidential customer data. Plus, learn how IT and security professionals view the various threats and challenges to their efforts to protect their organizations’ critical data.

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The Prologic Report: Technology in Fashion by Oracle Corporation

February 2010 - (Free Research) This report focuses on the challenges and issues faced by the UK fashion sector whilst providing a crucial insight into strategies for surviving and prospering in the current economic climate. It also examines investment priorities for IT budgets, and satisfaction with current systems.

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ESG Paper: What Data Domain is Doing to Storage by EMC

April 2009 - (Free Research) This paper outlines the impact of data deduplication on data protection, and specifically how Data Domain pioneered the combination of storage system interfaces and software to make the disk-based solution an efficient and cost-effective alternative to tape-based methods.

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8 Problems of Keyword Search in E-Discovery - A Guide for Fortune 1000 Companies by FTI Technology

December 2009 - (Free Research) With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters.

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Beyond Boundaries: A New Role in Finance in Driving Business Collaboration by SAP America, Inc.

June 2008 - (Free Research) In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances.

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Midmarket ERP Software Evaluation Tips by IQMS

February 2010 - (Free Research) Midmarket manufacturers have a lot to consider when selecting ERP software. In this podcast, get midmarket ERP software evaluation tips -- and learn how to avoid common mistakes that can slow you down.

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e-Learning Best Practices as You Begin Your Research into Learning Management Systems by SyberWorks, Inc.

March 2008 - (Free Research) The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems.

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Tech Horizons: ASG's metaCMDB, The Technology That Rocks by ASG Software Solutions

July 2009 - (Free Research) Read this paper to learn how a challenging business climate can create an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management processes in order to reduce waste.

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Practical Recommendations for Data Migration - A White Paper by Bloor Research by Talend

February 2009 - (Free Research) Data migration can be defined as transferring of data between storage types, formats or computer systems, it is required when organizations or individuals change computer systems or upgrade to new systems.

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Eco-sustainable wireless service: Opening new markets through cost-effective, alternative energy wireless base stations by Alcatel-Lucent

October 2009 - (Free Research) About a billion people worldwide do not have access to telecommunications services, mostly from lack of a power grid that can support network infrastructure. Traditional wireless networks for remote locations rely on costly generators that are hard on the environment. Read this whitepaper to learn about cost effective and eco-friendly alternatives.

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Embedded Opportunity: Dynamics of Medical Device Evolution Driving Need For Static Analysis by Klocwork

July 2009 - (Free Research) Embedded software development teams in the medical device sector are striving to meet growing market demands while dealing with increased software complexity across global teams, business and engineering challenges with limited engineering resources and increased code complexity. Read this paper to learn how to optimize productivity challenges.

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State of the Data Integration Market by Oracle Corporation

November 2008 - (Free Research) This white paper reviews the state of the market for data integration for 2008 and 2009. It defines data integration, discusses the trends in the data integration market, and provides lessons learned from real implementations.

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Presentation Transcript: A Practical Guide to Measuring Customer Satisfaction in a Contact Center by Interactive Intelligence, Inc.

March 2010 - (Free Research) This Presentation Transcript shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center.

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The Great Virtualization Dilemma of the Next Decade: What You Need to Know by Dell, Inc. and Intel

February 2009 - (Free Research) Despite progress in Virtualization, much development still remains. With predications that virtualization will become pervasive, this research highlights forthcoming challenges and strategic issues facing IT planners.

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A New Generation of Branch Office IT Solutions: Has Virtualization Triggered Another Revolution? by Cisco Systems, Inc.

September 2008 - (Free Research) Windows Server on WAAS is an exciting new offering that directly addresses the vexing challenge of branch IT – finding the right balance between delivering application performance and availability in the branch, while improving the cost-effectiveness of IT as a whole. Read this analyst report to learn more.

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PODCAST: A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence, Inc.

February 2010 - (Free Research) This podcast shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center.

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WEBCAST: A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence, Inc.

February 2010 - (Free Research) This webcast shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center.

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Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution by Hewlett-Packard Company

February 2010 - (Free Research) In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM.

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RIM/Lotus Collaboration and Mobility: More than Business Value by BlackBerry

February 2010 - (Free Research) This IT Briefing discusses how advanced collaboration applications from IBM Lotus and BlackBerry smartphones from RIM offer state-of-the-art technology and business advantages to corporate users.

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Comparing Research in Motion and Microsoft Mobile Solutions by Microsoft

December 2008 - (Free Research) This paper compares the Research In Motion BlackBerry solution with the Microsoft® mobile solution by analyzing features of the user experience and the administrator experience.

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