8 Problems of Keyword Search in E-Discovery - A Guide for Fortune 1000 Companies by FTI Technology
December 18, 2009 - (Free Research) With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters.
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4 Simple Steps for Preventing Downtime by Marathon Technologies
October 08, 2009 - (Free Research) In this webcast, gain insight into IT processes and procedures that can ensure continuous business operations in your organization. Discover how to prevent downtime by conducting a gap analysis, identifying weaknesses and simplifying IT processes.
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New technologies and techniques for integrating SaaS and on-premise applications by Pervasive Software
March 15, 2010 - (Free Research) In this podcast, Rick Sherman shares his expert insights on the pros and cons of different approaches to Software as a Service (SaaS) and on-premise data integration, comparing on-premise vs. hosted middleware and internal integration vs. hiring a services provider.
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How To Kiss Your On-Premise Call Center Goodbye by Contactual, Inc.
March 08, 2010 - (Free Research) This webcast discusses how on-premises call centers are outdated and inhibit the delivery of first-rate customer experience. Tune in and learn how your company can improve and simplify contact center operations while dramatically lowering costs via the Software as a Service (SaaS) model.
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December 2009 Spam Report by McAfee, Inc.
December 10, 2009 - (Free Research) Despite anti-spam legislation, spammers continue to deliver their obnoxious email. One year ago, a major spam-hosting ISP was shut down, causing an impressive drop in botnet activity. Today, however, spam authors are more active and smarter than ever. Read this report to gain a greater understanding of current spam threats.
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Product Guide: Clickability Infrastructure as a Service by Clickability, Inc.
March 09, 2010 - (Free Research) Read this paper to learn how Clickability’s Cloud Infrastructure delivers infrastructure to power your critical Web presence and manage your content. With redundant, active/active datacenters, Clickability’s Cloud Infrastructure is more robust, resilient, reliable and secure than what most companies are able to build on their own.
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Cloud Computing - Latest Buzzword or a Glimpse of the Future? by Google Apps
February 01, 2009 - (Free Research) This paper provides a snapshot of what is happening in the arena of cloud computing. What are the benefits? Why are businesses embracing it? What does it mean to a business owner or executive? How does it affect the workplace? What are the payoffs and the pitfalls? Is it really ready for "prime time"?
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The New Math: Double Your Results for Half the Cost with a Cloud-Based Contact Center by Contactual, Inc.
March 02, 2010 - (Free Research) This paper examines the differences between on-premises contact centers and hosted alternatives. It looks at the reasons why on-premises contact centers are becoming obsolete, and offers suggestions for how enterprises can eliminate capital expenditures while increasing customer satisfaction and staying on the forefront of innovation.
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Measuring Call Center Key Performance Indicators To Optimize Cost, Quality by Contactual, Inc.
February 15, 2010 - (Free Research) In a recent interview, SearchCRM.com spoke with Eric Zbikowski, co-founder and managing partner at MetricNet, LLC, a provider of performance metrics and scorecards for corporations worldwide to learn tips for measuring call center KPIs without sacrificing call quality.
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Realizing the Value of Managed SAP Hosting by Freudenberg IT
July 17, 2009 - (Free Research) This podcast explores the benefits of SAP managed hosting and takes a look at Freudenberg IT's strong value proposition behind these services.
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Learn how XOJET Reduced Costs by 40% and Achieved Greater Scalability by Freudenberg IT
June 16, 2009 - (Free Research) In this success story you will read how by hosting its SAP enterprise resource planning (ERP) financial modules with FIT, XOJET is saving the expense of a dedicated SAP staff and IT infrastructure. Read on to learn how you company can take advantage of the same benefits as XOJET did by choosing FIT to maintain your SAP infrastructure.
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The Small Business Guide to Big Business Email by mindSHIFT Technologies
November 2008 - (Free Research) This white paper will explain how, for less than the cost of a client lunch, you can grow your business with a web-based business-class email solution powered by Microsoft Exchange Server.
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Managing Enterprise Content: Why Architecture Matters by ASG Software Solutions
February 2010 - (Free Research) When organizations spend significant time and money to manage content stored among a host of disconnected systems, their efforts are less than fully effective. The data explosion will continue. Read this paper to learn more.
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Dispelling 6 Common Myths about On-demand Call Center Solutions by Contactual, Inc.
February 2010 - (Free Research) The inability of early prototypes of on-demand contact centers to deliver feasible solutions for contact center users only served to reinforce the superiority of on-premise solutions, creating a number of myths which today have no bearing at all. This paper presents the 6 myths of on-demand call center solutions and debunks them all.
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The IT Guidebook to Evaluating Hosted Exchange Providers by mindSHIFT Technologies
June 2008 - (Free Research) Are you evaluating providers of hosted business services? This white paper will arm you with the information you need to effectively evaluate hosted Exchange providers and make certain that you are working with a reliable company that will develop a solution tailored to your specific needs.
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OpenBench Lab Report: Better Data Protection for VMware vSphere by Veeam Software
February 2010 - (Free Research) This white paper focuses on how IT professionals can achieve better VMware vSphere data protection through unified backup and replication to significantly simplify sophisticated IT backup and recovery procedures in virtual environments that include both ESX and ESXi hosts to meet service level agreements with aggressive RTO and RPO requirements.
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Ten Questions to Ask Before Choosing an Outsourcing Provider by Advent Software, Inc
February 2010 - (Free Research) There are many reasons why outsourcing with Advent OnDemand℠ may be the right answer for your firm. These are just ten of them. Find out why nearly 500 investment management firms have staked their future on our outsourcing services.
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Weighing your call center hosting options by inContact
December 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.
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Migrating to a SaaS Model: A Roadmap to Success by Verio
February 2010 - (Free Research) This whitepaper will examine today's SaaS opportunities and challenges, and will show how a hosting company, such as Verio, can help ISVs capitalize on the rapidly evolving market opportunities.
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