Support Services: Driving IT and Business Efficiency by Hewlett-Packard Company
October 14, 2009 - (Free Research) In this paper Matt Healey, research manager of IDC's Software and Hardware Support Services program, shares his thoughts on the economy, its prospects for recovery, and how it relates to support services and driving IT and business efficiency.
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8 Problems of Keyword Search in E-Discovery - A Guide for Fortune 1000 Companies by FTI Technology
December 18, 2009 - (Free Research) With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters.
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Realizing the Value of Managed SAP Hosting by Freudenberg IT
July 17, 2009 - (Free Research) This podcast explores the benefits of SAP managed hosting and takes a look at Freudenberg IT's strong value proposition behind these services.
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WhatsUp Gold Premium Edition - Free Trial! by Ipswitch WhatsUp Gold
July 06, 2009 - (Free Research) Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running.
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Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa
July 26, 2009 - (Free Research) Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance.
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Populating a Data Quality Scorecard with Relevant Metrics by DataFlux Corporation
June 2008 - (Free Research) Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business's success criteria..
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5 Steps to Building Your Pattern-Based Strategies by FICO
December 2009 - (Free Research) In this webinar, learn how you can use business rules to rapidly respond to discovered relationships between data and performance. You will learn why strategies need to adapt to new conditions and how business process automation can benefit from updated business rules to effect change and manage exception cases.
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Visibility and Optimization for Networked Applications by Blue Coat
April 2009 - (Free Research) Critical applications need to move at the speed of business. Blue Coat PacketShaper provides WAN Optimization functionality through a series of modules-- monitoring, shaping and compression. Check out this data sheet for more details.
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Best Practices in Creating a Strategic Finance Function by SAP America, Inc.
January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.
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How to Measure ROI for PC Online Backup by Iron Mountain Digital
August 2009 - (Free Research) Read this paper to learn more about how your mid-sized organization or enterprise can secure a cost – effective online backup and recovery solution, while proving significant return on investment, profitability and cost savings.
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Metrics-Based Sales Productivity – Delivering Dividends for Forward Thinking Sales Organizations by IBM
March 2010 - (Free Research) New Sales Performance Management solutions enable sales leaders to align technology to business need and strategy. Read this paper for a series of discussions related to the metrics-based sales productivity solutions that forward thinking sales organizations are employing to harness the power of the pipeline and take advantage of sales analytics.
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Measuring Call Center Key Performance Indicators To Optimize Cost, Quality by Contactual, Inc.
February 2010 - (Free Research) In a recent interview, SearchCRM.com spoke with Eric Zbikowski, co-founder and managing partner at MetricNet, LLC, a provider of performance metrics and scorecards for corporations worldwide to learn tips for measuring call center KPIs without sacrificing call quality.
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Data Quality : A Survival Guide For Marketing by SAP America, Inc.
June 2009 - (Free Research) Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.
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Managing IT in a Downturn: Beyond Cost Cutting by SAP America, Inc.
November 2008 - (Free Research) Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions.
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E-Book: IT in the Electronic Hospital by Imprivata
February 2010 - (Free Research) The federal government's push for electronic healthcare records has made data security even more pressing. This eBook takes a look at where healthcare IT leaders should begin and what they should watch out for as they move to embrace the HITECH Act and other initiatives. Read on to learn more.
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Electrical Efficiency Measurement for Data Centers by APC by Schneider Electric
February 2009 - (Free Research) This paper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring.
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Security Trend Advisory by CDW Corporation
March 2009 - (Free Research) Check out this document to learn how to best achieve server security while supporting collaborative platforms.
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