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Your search for keyword: keyword,support services returned 1460 results.
 
Research 1 - 25 of 400 | Next Page
Rationalizing the IT Support Services Budget for 2009: Three Things Enterprises Should Investigate by Citrix Online - GotoAssist

April 01, 2009 - (Free Research) As companies brace for more bumps in the economic downturn, many organizations are indiscriminately cutting costs. This new IDC White Paper explores 3 tangible areas that IT departments should investigate to help strategize cost reduction during the downturn.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat

August 01, 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMC Elevates IT Efficiency to New Heights with Advanced Customer Services by Oracle Corporation

December 2008 - (Free Research) Read how Oracle's Advanced Customer Services has helped EMC integrate their numerous acquisitions and ensure that the technology decisions are based on strategic goals.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Swiss manufacturer installs out-of-the-box storage area network in less than half an hour by Dell, Inc.

March 2009 - (Free Research) The existing storage solution at Eternit (Schweiz) AG, was unable to meet the growing needs of the organization. The company wanted a solution that was scalable, cost efficient and easy to use. Read this case study to find out how Dell was able to assist with these goals.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Emerging Multicast VPN Applications by Juniper Networks, Inc.

November 2008 - (Free Research) This paper provides background information on MVPNs, as well as describes emerging MVPN applications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America Inc

January 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

REDUCING COSTS THROUGH BETTER SERVER UTILIZATION by Sun Microsystems, Inc.

March 2009 - (Free Research) Keeping datacenters agile is key as IT organizations support dynamically changing business priorities and cope with economic pressures. By consolidating systems onto the latest server technology and taking advantage of virtualization techniques, enterprises can optimize datacenter efficiency, gain flexibility, and reduce operating costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing Virtualization in a Global Business-Computing Environment by Hewlett Packard Company and Intel

April 2008 - (Free Research) Intel IT planned, engineered, and has implemented a virtualized business-computing production environment. This multi-year initiative has confirmed virtualization benefits including server consolidation ratios between 10:1 and 16:1, faster deployment, and faster recovery. This white paper explains how they implemented virtualization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Info Support: Responding Faster to Customers by Dell and Microsoft

June 2009 - (Free Research) This case study outlines how Info Support, a Dutch IT service provider, was able to launch new servers and storage up to 75% faster using virtualization. The challenge was that Info Support wanted to respond to their clients faster by creating an environment where new projects were up and running in a couple of hours.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Practical Steps to Simplifying Oracle Security Patch Management and Maintaining a Healthy Security Posture by Oracle Corporation

May 2009 - (Free Research) This Webcast discusses how organizations can maintain the security posture of their Oracle database and effectively manage the critical patch update (CPU) process, and explores the configuration management features of My Oracle Support.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Supporting Employees Anytime, Anywhere by Citrix Online - GotoAssist

May 2009 - (Free Research) This new Ziff Davis White Paper takes an in-depth look at the challenges of supporting today's workforce and how Software-as-a-Service (SaaS) enables IT organizations to provide secure, effective remote support - anytime and anywhere.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Personalize Your Support Experience with My Oracle Support by Oracle Corporation

January 2009 - (Free Research) Personalize your support experience with My Oracle Support--our award-winning Web portal that offers you secure, anytime access to Oracle expertise.
(DATA SHEET) VIEW ABSTRACT | GO TO

Improving Quality of Service for Oracle Database with My Oracle Support by Oracle Corporation

December 2008 - (Free Research) Sean Bingham from Oracle Support, talks about how My Oracle Support, the next generation support platform, improves quality of service for Oracle Database deployments.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation

January 2009 - (Free Research) Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
(WHITE PAPER) GO TO WHITE PAPER

Grupo Carvajal Increase Database Administration Productivity by 25% by Oracle Corporation

January 2009 - (Free Research) In this videocast Eduardo Carrasquilla, Director of Infrastructure for Grupo Carvajal, discusses how My Oracle Support is a positive tool that has significantly enhanced database support.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

InstallShield 2010 Premier Edition with Virtualization Pack by Acresso

June 2009 - (Free Research) Software installation failures frustrate customers and increase a software company's support costs. But the more complex your application's installation requirements, the more difficult it is to build a reliable, professional installer. Try out InstallShield 2010 free for 3 weeks.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

PostgreSQL vs. MySQL - A Comparison of Enterprise Stability by EnterpriseDB Corporation

June 2009 - (Free Research) Many IT professionals generally recognize that PostgreSQL is better suited for enterprise database responsibilities than MySQL. In this paper you'll find an in-depth feature & performance comparison between the two.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Compete on Analytics: The Analytical Center of Excellence by SAS Institute Inc.

June 2009 - (Free Research) The significance of analytics to an enterprise and the understanding of the value of analytics have moved it to the forefront of business thought leadership. In the process of understanding how to centralize and support analytics, this whitepaper will take a historical parallel perspective of support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Enterprise Server for IBM Lotus Domino - Service Pack: 6 by BlackBerry

February 2009 - (Free Research) BlackBerry® Enterprise Server version 4.1 SP6 supports HTML and rich-content email messages for BlackBerry devices that are running BlackBerry® Device Software version 4.5 or later. IBM® Lotus® Domino® version 7.0.2 or later is required to support rich-content email messages on the BlackBerry Enterprise Server.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Desktop Authority Password Self-Service Version 4.1.1 by ScriptLogic Corporation

April 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

20 Steps To Delivering The Perfect Order by Sterling Commerce

March 2009 - (Free Research) How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Building a Business Case for Self-Service by TimeTrade Systems

June 2009 - (Free Research) This Expert Podcast explores today's self-service technology market and provides tips for building a business case and using self-service technology effectively.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent

June 2009 - (Free Research) As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE by Sun Microsystems, Inc.

October 2008 - (Free Research) Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation

April 2009 - (Free Research) In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.
(WHITE PAPER) GO TO WHITE PAPER

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