Carphone Warehouse Creates 'ERP for IT' - A Tideway Case Study
by Tideway Systems

The Carphone Warehouse is Europe's leading independent retailer of mobile phones and services, with over 2,400 stores in 9 countries. Carphone Warehouse had a bold vision, to create an internal 'ERP for IT' -- a single system of record that would provide greater control over the IT estate while reducing costs and boosting efficiency. The comprehensive initiative relied on ITIL principles as well as implementation of a global CMDB. To realize this vision, Carphone Warehouse engaged Tideway to deliver an automated, accurate inventory of their estate that gave them the actionable intelligence needed to drive key IT initiatives like compliance, consolidation, license optimization, standardizatio...
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